Initial Appointment – Booking
Step 1 – Obtain a referral from GP or Specialist
To see our Psychiatrist or Paediatrician –
Patients must obtain a referral letter from GP (usually valid for 12 months) or from a Specialist (usually valid for 3 months).
To see our Psychologist –
Patients must obtain a Mental Health Care Plan (MHCP) from a GP, or a referral letter from a Psychiatrist.
Deposit & Cancellation Policy
- At the time of booking, a 50% deposit is required to secure your appointment (for both Initial & Follow up appointment), it can be used towards your appointment. For telehealth consultation, a full consultation fee is required to secure your appointment as the patient will not be present in the clinic on the consultation day.
- It is fully refundable if you cancel or reschedule your appointment with at least 2 full business days’ notice.
- 2 full business days’ notice is required if you wish to reschedule or cancel your appointment, otherwise the 50% deposit will be forfeited.
Step 3 – Complete the New Patient Appointment Request Form
Please complete the below New Patient Appointment Request Form. You will be required to upload a referral letter at the time of booking request. Our reception team will give you a call once we have received your request.